1. Eligibility for Returns You may request a return within 30 days from the date of purchase. Items must be in new, unused condition, with all original packaging and accessories included. 2. Items Not Eligible for Returns Books that have been read or show signs of wear.

Special order or personalized items. Gift cards or store credit. 3. How to Initiate a Return To initiate a return, please follow these steps: Contact our customer service team at [email protected] Provide your order number, item details, and the reason for the return. We will send you return instructions and a prepaid shipping label, if applicable. 4. Refund Process Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specified period (usually 5-10 business days). 5. Shipping Costs If the return is due to our error (e.g., wrong item received, defective item), we will cover return shipping costs. For all other returns, shipping costs are non-refundable, and you are responsible for return shipping fees. Restocking fee : No cost

6. Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. 7. Contact Us If you have any questions or concerns about our Return & Refund Policy, please contact us at: Moonbokers 800 Jeanetta Street, Houston, TX 77063 US [email protected] +17372160548